PreWorn Reviews

PreWorn has an overall rating of 4.5 based on 96 reviews. Customer feedback on PreWorn is mixed: PreWorn reviewers highlight positive aspects like high-quality preworn items, excellent customer service, fast shipping, which strongly appeal to fashion-conscious consumers, eco-friendly shoppers, vintage clothing enthusiasts. However, PreWorn is often criticized for its limited size options, higher prices than thrift stores, occasional item discrepancies.

4.5/5.0

96 reviews

5 Stars

75

4 Stars

16

3 Stars

1

2 Stars

1

1 Star

7

All PreWorn Reviews (96)
beautifulbear816
February 22, 2023
"Fantastic – Highly Recommend This Service"
I can't recommend this enough.

When you think about the environmental effects of the fashion world and our budgets, it’s tough to understand why we’d ever purchase brand new apparel again (I’ve ordered sweaters for myself and my little guy’s whole wardrobe – my wife’s decided to get in on it too!).

The only minor hiccup is that a few items aren’t labeled right – so it’s a good idea to check the pictures closely.

But honestly, I can’t really complain about anything else. I’ve probably saved over £100 on my son’s outfits, and everything is in excellent condition.
JasonRuiz
February 22, 2023
"Fantastic Experience!"
I got some really good quality stuff for a fantastic price, all delivered in one go. The return process was a breeze, and I got my refund back super fast. Definitely would recommend this!
brownkoala965
February 22, 2023
"Thrilled to have discovered this store"
I’m really happy I found this place. They’ve got fantastic clothes for all, including some vintage C&A items. Delivery was super fast and everything was wrapped up nicely.
angryrabbit339
February 21, 2023
"Great Products"
Great products, arrived just like they said, quick shipping.. prices are really awesome too.
yellowleopard995
February 21, 2023
"Never got my items. Customer service is a joke. They ignore emails and no refund. Stay away."
I'm really shocked by this company and wish I had checked out the other one-star reviews before I bought anything.

My order never showed up. They use Evri, which is terrible, but Preworn is still responsible for the package until it reaches the customer. When issues arise, which seems to happen a lot according to the reviews, they just turn a blind eye.

I deserve a full refund for the stuff I never got, yet they keep ignoring my emails.

I held off on writing this review for two weeks, hoping they’d either refund me or at least respond to my messages. I wanted to be able to say they fixed their mistake, but nope, they just keep ignoring me and taking my money for items I never received.

I’d steer clear of them because their actions show they’re only out to grab your cash and then wash their hands of any responsibility once they’ve got it.
angrylion432
February 20, 2023
"A Company That Benefits Everyone"
Every time I've shopped here, it’s been smooth sailing, quick, and a great deal for what I got. There was one time I ran into a sizing issue, but they handled it fast with a refund. The emails I received were top-notch—very reassuring and polite. There’s just one thing that could use a little tweaking: the photos of darker items sometimes don’t show enough contrast, like with a navy blue suit jacket, making it tough to see the quality or color of the fabric. While the name Preworn gives a decent idea of what they offer, it kinda feels like a warning to buyers. How about something a bit friendlier? Maybe 'A Gain' for a value-for-money vibe, or something like 'We All Gain' to highlight benefits for customers and the environment?
513jhubbard
February 20, 2023
"I've used this service twice now..."
This is my second experience with preworn, and I gotta say, the service is speedy and the prices for the clothes are pretty solid. Plus, if you run into any issues, they handle it fast and their customer support is top-notch.
WayneStewart
February 20, 2023
"All my items arrived in excellent shape..."
All my items arrived in excellent shape, truly a fantastic deal, and the delivery was super quick.
ConniePrescott
February 20, 2023
"Lightning Quick Shipping"
Shipping was super quick, and returning items is a breeze if you're not satisfied. Awesome secondhand clothes at an amazing price.
WadeCampbell
February 19, 2023
"This time around, I picked up a few things and..."
I picked up a few things this time and I'm pleased with every single one. Awesome value, in good shape, and really worth it. I've told my buddies about you all.
AlanStewart
February 19, 2023
"Awesome product for an excellent deal"
Awesome product for an excellent deal. Service was top-notch and the delivery was quick and dependable.
eperception7
February 19, 2023
"Package never showed up"
The package never showed up. It's gone. I didn't keep tabs on it since my security program flagged SHOP as unsafe. I reckon the item is lost and I'm glad I only forked out a little cash. Oh well, you win some, you lose some.
angrybear863
February 18, 2023
"Great support from the team!"
I had a really positive experience with their customer support! They were super helpful and addressed my concerns quickly.
yellowpanda369
February 18, 2023
"Highly Suggested"
I've purchased several products and overall I'm really pleased. The delivery was super fast, and the descriptions were spot on.
FrancisRamirez
February 18, 2023
"Reliable Seller"
This time around, I got 3 products and I'm pleased with each one. It's not always simple to view the pictures well on the site, but overall, the service and shipping are quite impressive. There have been a few items I've purchased before that didn't quite meet my expectations, so I passed them on to a charity shop. When you snag a half-price deal, at least someone else gets to enjoy it and it helps reduce waste.

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